Our A/C unit stopped blowing cool air late Saturday night. I called Chris Sunday morning for help. My wife and I were very pleased with how professional Chris was and responding on time that he reported to us initially. It was a weekend call, so we were just very thankful that Bounds had an on-call technician. I will do business again with Bounds in the future and would recommend to family and friends.
- Jordan H.
Same Day Service
We have a very old a/c unit and it gave us a firework show at 5 am. My daughter called Bounds and they worked us in their schedule the very same day. Mark came out and got us up and running. He was very honest and straight forward on what he was doing and explained what was what. Great service! Very soon we will be replacing our ancient unit and when we do I guarantee Bounds will be who we choose to do that job. I highly recommend Bounds
- Judy M.
We had a great experience with Bounds installing air conditioning ductwork. Eric and Josh were very professional and thorough and obviously dedicated to their work. I would recommend them again!
- Ben B.
Worth Every Penny!
Our AC was old and struggling. We called Bounds to check it out but suspected we needed a new unit. They arrived about an hour after calling. Tyler confirmed that we had a significant leak and needed a large repair. We decided to look at our options for replacing it with a new system. Tyler was patient and explained the differences between all the options. He did not push to buy anything we were not comfortable with. Brian helped us with our financing and scheduling over the phone. The whole thing took less than an hour. Less than 24 hours later, our system was installed. Cory went over everything we needed to know about our new unit and taught us how to use our new smart thermostat. Everyone was polite, patient while we made our decisions and efficient workers. They are worth every penny.
- Amy S.
We had one of our air conditioning units breakdown right before the weekend. I called Bounds since the original air conditioning units for our house were installed by them and have been maintained by them. They were very prompt and arrived as estimated. Also they worked with us in terms of financing. We ended up having to get two new units. We had our technician Cody and his partner install it immediately the following week on Monday and Tuesday. They were fantastic! They were efficient, knowledgeable, and professional. Everything works beautifully now. I highly recommend this company.
- Southern M.
High Quality Work
One of the most honest and reliable HVAC companies I’ve ever worked with! We had an AC problem months back and Bounds sent someone out that same day to get us back up and running. We were given a couple of different options for the long-term repair, and the tech was super honest and helpful throughout the entire process, so we felt comfortable and happy with our decision. We will 100% continue using these guys in the future and highly recommend them to anyone looking for high-quality work with quick response times and reasonable rates!
- Rebecca A.
Customer Service is Top Priority
Bill and the team at Bounds are reliable and always available when I have had a question or concern. I look forward to my scheduled maintenance with them, it truly is a pleasure to be their customer. Highly highly recommend it!
- Kelsy H.
Highly, Highly Recommended
Honestly, the whole experience working with Bounds has been top-notch and I can say that it's not the norm these days. They were very responsive, very thorough, gave a reasonable price quote for a new AC unit, and were punctual, professional and a pleasure to do business with. Highly recommend.